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Telecallers
- Uppal, Hyderabad
- Min. 1yrs Experience
Key responsibilities
- Make outbound calls to potential customers
- Promote products or services to generate potential leads
- Answer incoming calls from prospective customers
- Provide information on product pricing, features, and terms
- Document and update customer records in the company database
- Follow up with customers on the status of their inquiries
- Handle customer complaints and provide appropriate solutions
- Collaborate with the sales and marketing teams to drive business growth
- Adhere to company policies and guidelines
- Maintain a high level of professionalism and customer service
- Use scripts and sales strategies effectively
- Conduct customer surveys and feedback gathering
- Attend regular training and development sessions
Receptionist
- Uppal, Hyderabad
- Min. 1yrs Experience
Key Responsibilities
- Handling queries and complaints via phone, email and general correspondence
- Transferring calls as necessary
- Taking and ensuring messages are passed to the appropriate staff member on time
- Receiving, sorting, distributing and dispatching daily mail
- Handling transcription, printing, photocopying and faxing
- Recording and maintaining office expenses
- Managing office inventory such as stationery, equipment and furniture
- Maintaining safety and hygiene standards in the reception area